My Passport For Mac Not Working

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  1. Hey, Let me ask you this first. Did it mounted successfully last time you plugged into the Mac. Was there an unusual behaviour of the disk say an unpleasant clicking noise? When you plug your WD external hard drive to macOS, does it show in Finder.
  2. Western Digital My Passport Ultra. The Western Digital My Passport Ultra is a USB 3.0 portable storage device with capacities from 500 GB up to 2 TB.
My Passport For Mac Not Working

May 31,2019 • Filed to: Data Recovery Tips • Proven solutions

Can not access WD Passport. Discussion in 'Microsoft Surface Help' started by chardv, May 31. My passport surface pro, wd app not working on surface 2, wd app surface rt, wd my passport not recognized windows surface 2, wd mypassprt 1tb not recognized windows 8 surface pro, wd passport surface pro 3.

Summary:

Many users asked me about the same problem: 'My Macbook can recognize my WD MY Passport, but when I want to open it and find some files, the system shows that the drive is unreadable. The files in the drive is important, do you know how to get the data back before I repair it.' Data loss problems are common in our daily life, find a suitable method to recover the data is very necessary for you. And you should know that to recover files from My Passport external hard drive is not a difficult task, this article will provide you the full guides to solve your problem.

Part 1. WD My Passport External Hard Drive Data Recovery for Mac

As long as lost files on your WD My Passport drive haven't been overwritten by new data and you drive can still be recognized as a drive by your Mac, you’re likely to restore all lost data with the help of a WD My Passport data recovery program such as iSkysoft Data Recovery for Mac.

This powerful utility enables you to recover WD My Passport data lost for various situations and it'll do no harm to your drive. With its comprehensive recovery mode and simple operation, you can easily get back all kinds of files, such as photos, audio files, document files, videos and more. Besides, is compatible for all Mac models and Mac OS X versions including Yosemite, El Capitan and macOS Sierra.

iSkysoft Data Recovery

A Life Saver to Solve Your Data Loss Problems!

  • It is compatible with both Windows and Mac operating system.
  • It supports a large number of storage device type including hard drives, USB flash drives, SD cards, etc.
  • All major types of files can be recovered including music, images, video, documents, emails, and archives.
  • It has a deep scan features for in-depth scanning of the hard drive for searching files to recover.
2,531,729 people have downloaded it

Part 2. How to Recover Data from WD My Passport Hard Drive on Mac (El Capitan, macOS Sirra and macOS High Sierra)


Steps on How to Recover Deleted Photos and Videos on WD My Passport Hard Drive

Step 1. Choose File Types to Start WD My Passport Recovery

After launching the tool on your Mac, you'll get 6 file type option tabs as follow. If you want to recover lost, deleted or formatted files from WD My Passport drive, you can select one or more file types. After that, try to click 'Next' button to continue.

Step 2. Scan Your WD My Passport Drive

Then your WD My Passport hard drive will be listed in the window. You can select it and click 'Start' to start scanning for lost data.

Step 3. Recover Files from WD My Passport Hard Drive

After scanning, found contents on your hard disk will be listed according to folders in the window. You can view original name or preview photos and documents to check whether the lost data are found or not.

Part 3. Tips About WD My Passport Data Recovery on Mac

WD My Passport external hard drive has been widely used all over the world. However, files on WD My Passport hard drive can be lost due to deletion, formatting, data transferring, virus infection, system error and some other reasons. If you have backup of lost files on somewhere else, you can retrieve them within seconds. Otherwise, you need WD My Passport data recovery software to solve your problem.

Wd My Passport For Mac Not Working

Since lost files can be easily overwritten by new data on your WD My Passport drive, please stop using it immediately when files are lost.

'My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC.
I've changed the USB port but it still not working.
I don't know what reasons have made the drive not responding, and neither I know any solutions. I've saved quite a lot of important files inside the drive. If you have any methods to fix my issue and make the WD external hard drive work again, please help me. Thank you.'

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Though it's no longer a new problem that external hard drive fails to work or suddenly fail to show up in PC. But it's still a tough issue for ordinary users when their external hard drive, USB or SD card etc devices suddenly become unrecognized, not working or responding in PC. Here below, you'll find 1 quick fix and 4 methods to fix WD external hard drive not working issue. If your external hard drive or storage devices are having this issue, relax and just follow to get your problem fixed right here now.

Quick fix WD external hard drive not showing up/unrecognized/responding error

1. Click Start > Type: devmgmt.msc in the Search box and hit Enter.
2. Open Device Manager > Expand Universal Serial Bus controllers.
3. Right-click on the USB Root Hub > Select Properties.
4. Go to Power Management and uncheck Allow the computer to turn off this device to save power.

After this, reboot PC and reconnect WD external hard drive to your PC, then you'll be able to use the drive again.
If this quick fix doesn't work, relax and just follow below-offered methods to repair not working WD external hard drive or devices now.

Fix WD external hard drive not recognized error

Here you have two methods to follow and fix WD external hard drive not recognized or undetectable error in Windows 10/8/7:

Method 1. Reboot PC into Safe Mode to make WD external hard drive recognizable

  • Go to Setting > Update & security.
  • Tab on Recovery > Advanced Startup > Restart now.
  • PC will automatically boot into another Startup Settings screen.
  • Press F4 to initiate PC reboot into Safe Mode.
  • Then check whether the WD external hard disk can be detected or not.

Method 2. Change drive letter to make unrecognized WD external hard drive detectable

Not

The other way is to change the drive letter with Disk Management tool so to make unrecognized or undetectable WD external hard drive to show up in PC:

  • Right-click on This PC/My Computer > Select Manage.
  • Go Disk Management > Find your external hard drive and right click it by choosing Change Drive Letter and Path..
  • Assign the drive with a new letter that doesn't exist in your PC and mark the Partition as Active.
  • Click OK.
  • Restart PC and your External hard drive will show up and work again.

Fix WD external hard drive not working/responding issue

When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. You can follow below-offered methods to get problems fixed right now:

Method 1. Update WD external hard drive driver to make it work

1. Click on Start > Type: devmgmt.msc in Search to open Device Manager by hitting Enter.
2. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall.
3. Then check out whether any devices show up as unrecognized or not:

My Passport Ultra Mac Not Working

  • If WD external hard drive shows unrecognized, go to drivers tab and delete/uninstall the driver; Then check out whether the external hard drive shows up in My Computer/My PC or not.
  • If it doesn't show up, reboot or restart PC;
  • If it shows up but disappears later, repeat above steps and go to Disk Management, change the drive letter of your WD external hard drive and reconnect it to PC to let PC detect it again.

Method 2. Repair corrupted system files/bad sectors on not working WD external hard drive

Corrupted system files or bad sectors on WD external hard drive or other storage devices would block your device from working or responding in Windows PC.

Professional partition manager software from EaseUS will repair bad sectors and fix corrupted system files to make your WD external hard drive work again. Free download, install it and follow below guide steps to fix bad sectors and corrupted system files on your drive now:

Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Wd My Passport For Mac Not Working

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

Wd Passport For Mac Not Showing Up

Extra Tip: WD external hard drive recovery

After fixing not working external hard drive on your Windows PC, you may continue using it for storing fancy data again.
But if you lost files or valuable data on the drive, don't worry. Professional WD external hard drive recovery solution offered by EaseUS hard drive recovery software is what you exactly need. It will simply restore lost files from WD external hard drive within 3 simple steps on Windows 10/8/7 etc PC.
If you lost files after fixing WD external hard drive not working issue or cannot access saved data in your storage devices, just free download EaseUS hard drive recovery software and let it help now.